Pour une démarche centrée sur l'utilisateur dans les ENT. Apport au Traitement Automatique des Langues

This work relates how semiotics improves the field of Natural Language Processing (NLP). Within this context, we are particularly interested in the user-centered design of environments, where the resources and the processes are built based on the users' interpretative abilities. User-centered design does not follow a theoretical approach, but rather faces the reality of everyday workspaces usage. Many digital workspaces such as Web 2.0 architectures already follow this approach. Interactions between users and their workspaces are essential to foster emerging interpretative abilities and help their blooming. Our research aims to conceive, analyze and experiment these semiotic interactions. As such, we search how studies in NLP, Human-Computer Interaction and Workspaces for e-learning can interconnect. The main focus of our research is on interpretation, which led us to take advantage of interdisciplinary. Within this context, Computer Science, Linguistics (especially the field of Interpretative Semantics) and Cognitive Sciences (especially the field of Enaction) must share their domain of expertise. The interpretation process in a digital workspace mainly relies on a loop between users' actions and perceptions within a given workspace. Therefore, our domain of research includes the analysis of many forms of usage as well as understanding different ways to produce results that had not been foreseen in the application design (mainly by serendipity). As such, our perspectives of research aim to show how to produce digital workspaces that give rise to sense emerging through the action-interpretation couple.